Frequently Asked Questions
Blind Boxes + Art Toy Authenticity
We only sell authentic blind box products and art toys directly from overseas official channels or verified suppliers.
Taxes and Duties
As a small business, we do not collect taxes in Canada. All international customers will be charged taxes and duties for your country - costs will be displayed at check out. However, US customers may see fluctuation in duties due to US tariff changes.
Payment
We accept VISA, Mastercard, SHOP or wallet payment.
Refund Policy
All sales are final. If there are any issues with the quality of our products, we are committed to work with you to resolve them to the best of our ability.
Shipping** / Local Pick Up
We are located in Toronto, Ontario, and we are happy to offer discounted flat rate shipping in Canada.
Shipping is also available internationally and shipping cost is calculated based on your address and will be displayed upon check out.
Shipping within Canada
|
Ontario |
|
| Quebec Delivered in 2-4 Business Days |
|
| Calgary Delivered in 6-7 Business Days |
|
|
Vancouver |
|
**Note: Special items are charged a separate shipping fee. Please check your fees at checkout.
Local pick up is also available in Stouffville. Feel free to contact us via chat to schedule a time for pick up.
Shipping Insurance
Carrier shipping insurance is available for orders up to $100 at $2.13 and up to $1000 at $3.81 per order. Simply add shipping insurance to your cart via this link. Though we are not liable for any damages caused by the carrier and shipping process, we are happy to submit a claim for any shipping issues. Once the claim has been approved, we will provide the compensation as promised by the carrier. For information on defective items, please refer to our refund policy.
More Questions
Do not hesitate to contact us via chat if you have any questions!